)
FAQ
- Home
- FAQ
Category Accordion
Our sizes are generally true to standard. We provide detailed size charts for each item to help you find the best fit. When in doubt, check the measurements.
For a looser fit, size up. For a more fitted look, size down. T-shirts and hoodies are generally more forgiving, while sweaters may require more precise sizing.
We offer an inclusive range of sizes from XS to 3XL in most styles. Select items are available in tall and short lengths - check individual product descriptions.
Our t-shirts are typically 100% cotton or cotton blends. Sweaters and hoodies vary, including cotton, wool, and synthetic blends. Each product page specifies the exact material composition.
Generally, wash in cold water and hang to dry. For sweaters, hand washing or dry cleaning is often recommended. Always check the care label for specific instructions.
Wash in cold water and avoid high heat when drying. For maximum caution, air dry your garments. If you prefer a snug fit, you can intentionally shrink items by washing and drying on high heat.
Standard shipping typically takes 3-5 business days within the continental US. Expedited and international shipping options are available at checkout.
We offer free standard shipping on orders over $50 within the US. International shipping rates vary based on location.
We process orders quickly for fast shipping. Contact customer service immediately after placing your order for the best chance of modification or cancellation. Once shipped, you'll need to follow our return process.
Simple Accordion
Choosing the right size when shopping online can be tricky, but we've got you covered! First, take your measurements using a flexible tape measure. Measure your chest, waist, hips, and inseam (for bottoms). Compare these measurements to our detailed size chart, which you can find on each product page. Remember, sizes can vary between styles, so always check the specific chart for the item you're interested in.
If you're between sizes, consider the fit you prefer. For a looser, more relaxed fit, size up. For a snugger fit, size down. Keep in mind that different materials may fit differently too. For example, our cotton t-shirts might have a bit more give than our structured sweaters.
We also recommend reading customer reviews, as they often contain valuable insights about fit. If you're still unsure, don't hesitate to reach out to our customer service team. They can provide specific advice based on the item you're looking at and your personal measurements. Remember, it's always better to take a few extra minutes to find the right size than to deal with returns later!
Proper care can significantly extend the life of your clothes, keeping them looking great wear after wear. The most important rule is to always check the care label before washing. However, here are some general tips that apply to most of our items:
For t-shirts and hoodies, wash them in cold water with similar colors. Use a gentle cycle and avoid using bleach or fabric softeners, which can break down the fibers over time. To prevent shrinkage and maintain shape, air dry them or use a low heat setting in the dryer.
Sweaters require a bit more care. Many of our wool or delicate knit sweaters should be hand washed in cool water with a mild detergent. Gently squeeze out excess water (never wring or twist) and lay flat to dry. For cotton sweaters, you can usually machine wash on a gentle cycle, but still air dry to maintain shape.
To keep your clothes looking fresh, turn them inside out before washing. This helps protect the outer surface from abrasion and fading. For items with prints or embellishments, wash them inside out in cold water to preserve the design.
Between washes, try airing out your clothes instead of washing them every time you wear them. This is especially true for sweaters and hoodies, which don't need frequent washing unless they're visibly dirty or smelly.
Lastly, proper storage is key. Fold heavy knits like sweaters and store them in a cool, dry place to maintain their shape. T-shirts and hoodies can be folded or hung, depending on your preference and closet space. Remember, a little care goes a long way in keeping your favorite pieces looking great for years to come!
We want you to love your purchase, which is why we offer a flexible and customer-friendly return and exchange policy. We understand that buying clothes online can be tricky, so we've made the process as smooth as possible if something doesn't work out.
You have 30 days from the date of delivery to return or exchange any item, provided it's unworn, unwashed, and in the same condition you received it, with all tags attached. This gives you plenty of time to try on the items and decide if they're right for you.
To initiate a return or exchange, simply log into your account on our website and go to the 'Orders' section. Select the item(s) you wish to return or exchange and follow the prompts. We'll provide you with a prepaid return label, so there's no cost to you for domestic returns.
For exchanges, you can select the new size or color you want right in the return process. We'll ship out your exchange as soon as we receive your return, and we'll even cover the shipping cost for the new item.
If you prefer a refund, we'll process it to your original payment method as soon as we receive and inspect your return. This usually takes 3-5 business days, although it may take a little longer for the refund to appear on your statement, depending on your bank.
For hygiene reasons, underwear and swimwear cannot be returned unless faulty. If you receive a faulty item, please contact our customer service team immediately, and we'll arrange a replacement or refund.
International returns are accepted, but unfortunately, we can't provide free return shipping for these. You'll need to arrange and pay for the return shipping in this case.
We're confident in the quality of our products, but if you encounter any issues with the item within 90 days of purchase due to a manufacturing defect, please let us know. We'll be happy to repair, replace, or refund the item.
Remember, our customer service team is always here to help if you have any questions or need assistance with returns or exchanges. We want to ensure you have a great experience shopping with us, even if a particular item doesn't work out!
Sign in to your account
Nullam quis risus eget urna mollis ornare vel eu leo. Aenean lacinia bibendum nulla sed consectetur.
Waitlist